Quality

Delivering the highest possible quality of care is at the heart of our business. InVent Health is registered with the Care Quality Commission (CQC), which is the independent body that regulates care provided in England by the NHS, local authorities, private companies and voluntary organisations.

When carrying out inspections of the services we offer at InVent Health, the CQC looks to ensure that the care we provide is proficient in five different areas. Our care must be:

  • Responsive
  • Caring
  • Safe
  • Effective
  • Well-led

Rebecca Hutchison is the Deputy CQC Registered Manager. Her email address is rhutchison@inventhealth.co.uk and she can be contacted via our head office.
To request a copy of our Quality Accounts Report please click here.



Care Quality
Commission reports

  • Bespoke care team

    We provide a bespoke care team for every individual, ensuring an optimum care package is provided, and our clients can lead as independent and comfortable a life as possible.

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  • Specialist training

    Our nursing and support staff take part in rigorous, in-depth training, ensuring that they have the optimum capability to carry out their jobs to the highest possible standard. We also provide external training for families of patients with specific conditions.

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  • Ventilated patient expertise

    Our staff specialise in at-home ventilation care for children and Adults. Our team have the expertise needed to enable the safe provision of some of the most complex care within the comfort of the client’s home.

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  • Liaison with client family and other professionals

    Our staff work in close partnership with clients, families and health professionals in order to ensure the best possible outcome for every client.

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  • 24-hour on-call support

    We provide 24-hour on-call support for all our clients. With many clients receiving 24-hour care in their own home, we’re there for you when you need it most.

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  • Managed by healthcare professionals

    All care package managers and senior management are healthcare professionals with real life experience and know what people need and how best to maximise care for clients. This has bread a strong culture of care and compassionate throughout the organisation.

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ISO 9001

ISO 9001 is a quality management certification provided by the International Organization for Standardization, which proves an organisation’s ability to consistently provide products and services that meet the needs of their customers and all other relevant stakeholders.

At InVent Health, we are an ISO 9001 certified organisation (Certificate number QSI-2197), demonstrating the consistency in our delivery of the highest possible standard of services.

We are also working quickly towards receiving Investors in People accreditation, showing our continued support to growing and retaining our experienced team.

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